Karatu

Overview

Gallery

Itinerary

• When using Zanzibar Taxi: Your Island Journey, hereu2019s how the process typically works:nnBooking Confirmation.nAfter you book your taxi, youu2019ll receive a confirmation message with details about your pickup, including location and time. Itu2019s helpful to save this information on your phone.nnDriver Meet-Up.nUpon arrival, a driver or staff member will be waiting for you at the designated pickup area, often with a nameboard. If you canu2019t find them, remain calm and continue looking. If necessary, contact the service provider for assistance.nnFlight Delays.nRecognizing that flight arrival times can fluctuate, professional drivers monitor flight statuses and will adjust accordingly, so minor delays should not be a problem.nnContacting the Service.nIf you havenu2019t boarded your flight yet and need assistance, reach out to the taxi service. If youu2019re delayed while in transit, contact them once you land.nnMajor Delays.nIn the case of significant flight delays, inform the service provider as soon as possible to make alternate arrangements.nnDrop-Off.nWhen you reach your destination, the driver will help with any luggage.nnFeedback.nAfter your trip, you may receive a prompt to provide feedback, which is valuable for maintaining service quality and ensuring customer satisfaction.

Good to know

• Wheelchair accessible

• Infants and small children can ride in a pram or stroller

• Service animals allowed

• Public transportation options are available nearby

• Specialized infant seats are available

• Transportation options are wheelchair accessible

• All areas and surfaces are wheelchair accessible

• Not recommended for travelers with poor cardiovascular health

• Suitable for all physical fitness levels

• Confirmation will be received at time of booking

• For a Domestic flights, aim to be at the airport 2 hours before the flight leaves For a International flights, aim to be at the airport 3 hours before the flight departs

• Free Baby seat available

• your driver will wait at the agreed airport pick-up point for 60 minutes from the time of flight arrival

• 1 to 5 people transferred in a private vehicle

• in the unlikely event that you cannot locate the driver at the meeting point, or if you are delayed in customs, immigration, baggage collection or lost luggage, it is your responsibility to call the emergency number or send an email to make contact. If you fail to call the emergency contact number within 60 minutes of the actual landing time for airport collections, and as such the service provider is not made aware of the problem, the service will be considered a no show.

• Please kindly share your WhatsApp number for an easy communication.

• This is a one-way, door-to-door transfer service unless the customer requests a stop, which should not exceed 15 minutes.

• Upon your arrival at Zanzibar Airport or port, our dedicated professional drivers will be ready to assist you with your luggage, ensuring a smooth and hassle-free experience. To maintain your security and peace of mind, please avoid allowing others to handle your belongings. Look for our drivers for personalized assistance as you begin your journey.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Reviews